Privacy Policy
Effective: 05 January 2025
Last Updated: 03 January 2025
Privacy Policy
At VETERANS ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information about users of our services, including our website and the Discord bot "VETERANS".
Information We Collect
We may collect and process the following types of information:
- Personal Information
- Discord Username: Used to identify and communicate with you if necessary, linked to your Discord ID.
This information is not directly collected by us unless required for communication.
- User ID: Essential for bot functionality, including processing commands such as user XP/Level tracking.
- Email Address: Collected for communication and marketing only via our website, not through the bot.
- IP Address: Used exclusively on our website for security and analytics.
- Other Identifiers: Any additional personal information provided through forms or direct communication.
- Usage Data
- Commands Issued: Recorded to improve bot functionality and enhance user experience.
- Interaction Logs: Maintained for troubleshooting and performance monitoring.
- Browsing Data: Collected on our website through cookies to enhance user experience and perform analytics.
- Guild and Role Information
- Guild Name: Collected to maintain security and assess the integrity within our Discord Bot’s operational context.
- Guild ID: Necessary for bot operation within different servers and for managing access to VETERANS bot within a guild.
- Role IDs: Utilized for auto-role functionalities, only applicable if this feature is enabled within the guild.
- Discord Username: Used to identify and communicate with you if necessary, linked to your Discord ID.
This information is not directly collected by us unless required for communication. - User ID: Essential for bot functionality, including processing commands such as user XP/Level tracking.
- Email Address: Collected for communication and marketing only via our website, not through the bot.
- IP Address: Used exclusively on our website for security and analytics.
- Other Identifiers: Any additional personal information provided through forms or direct communication.
- Commands Issued: Recorded to improve bot functionality and enhance user experience.
- Interaction Logs: Maintained for troubleshooting and performance monitoring.
- Browsing Data: Collected on our website through cookies to enhance user experience and perform analytics.
- Guild Name: Collected to maintain security and assess the integrity within our Discord Bot’s operational context.
- Guild ID: Necessary for bot operation within different servers and for managing access to VETERANS bot within a guild.
- Role IDs: Utilized for auto-role functionalities, only applicable if this feature is enabled within the guild.
How We Use Your Information
We use the collected information for various purposes, including:
- To provide, maintain, and improve both the Bot's and the Site’s functionality.
- To respond to your inquiries and provide support.
- To monitor usage patterns and analyze trends on our website or the Bot.
- To enforce our Terms of Service and prevent misuse.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Under the GDPR, we rely on the following legal bases for processing your personal data:
- Consent: When you have given explicit consent to the processing of your personal information for one or more specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: When processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.
For further information on the specific legal basis for particular data processing activities, please contact us at: Our Email Or our Contact Us page.
For further information on the specific legal basis for particular data processing activities, please contact us at: Our Email Or our Contact Us page.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share information with third-party service providers to assist us in operating the Bot, the Site, or conducting our business.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Usage
The data we collect, such as Guild Names, Guild IDs, Role IDs and User IDs, is stored in a secure database and is solely used for the functionality of the Bot and the operation of the Site. We do not use this data for any other purposes, nor do we share it with any third parties beyond what is outlined above.
Data Sharing
While utilizing our premium features, know that all payment transactions are managed by Discord, ensuring that sensitive information like payment details remains secure and beyond our reach. Always refer to Discord’s Privacy Policy for details on how payment data is handled.
User Interaction
Premium feature interaction may involve data analytics aimed at improving service efficiency and personalization for users. This data is handled as per our standard data protection practices and solely used to enhance user experience.
Communication
You may receive updates and communications regarding premium feature enhancements directly tailored to improve your server management and user satisfaction. Such communications are part of the service improvement initiative.
Legal Compliance
All premium features and associated transactions comply with regulatory standards, ensuring transparent operations within legal frameworks. We commit to upholding user protection laws and maintaining service accountability.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with our legal obligations.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Restriction: Request the restriction of processing your personal information.
- Objection: Object to the processing of your personal information.
To exercise these rights, please contact us at Our Email Or our Contact Us page.
To exercise these rights, please contact us at Our Email Or our Contact Us page.